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Business

Practical notes for business: what to build, what to ask, and what it takes.

Business · · 2 min

Seeing what your software team shipped this week

Every Friday you hear good progress this week, with no way to check it. Here is how to see what actually shipped, in plain language.

Business · · 2 min

AI that drafts customer replies in Tamil

A customer writes in Tamil, and the reply takes longer to type than the English one would have. AI can draft it — a person should still approve it.

Business · · 3 min

Moving from Excel to a real system

Excel is a great tool right up to the point where three people are editing three versions of the same file.

Business · · 2 min

Job-work tracking with barcodes

Material that leaves for job work and comes back later is easy to lose track of on paper. A barcode at each step fixes that cheaply.

Business · · 3 min

A loyalty programme for local shops

A paper punch card gets lost in a month. A loyalty programme only works if it survives long enough for a customer to actually redeem it.

Business · · 2 min

Payment links and UPI collect for small firms

Both take a customer's money digitally. They behave differently enough that picking the wrong one costs you follow-up calls.

Business · · 3 min

Connecting your app to Tally

Your billing app knows every sale. Tally has your books. If they do not talk, someone is retyping the same entries every day.

Business · · 2 min

Inventory for a multi-branch shop

An item shows in stock at one branch and out at another, and nobody knows which is true. Here is when inventory becomes a software problem, not a notebook one.

Business · · 3 min

Reading supplier invoices automatically

Every supplier invoice still gets retyped by hand, line by line. That work does not need a person — it needs a system that reads and checks.

Business · · 2 min

A WhatsApp chatbot for your business: what is realistic

A chatbot that answers well and a chatbot that frustrates customers use the same technology. The difference is scope.

Business · · 3 min

A field sales app that works offline

Your sales team is in a shop with no signal, taking an order that has to reach your office correctly. That is the real test of a field app.

Business · · 2 min

Booking apps for home services

A phone number scrawled on a van works fine at small scale. Here is when it stops working, and what to replace it with.

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